ADIRONDACK HEALTH MEDICAL FITNESS CENTER (AHMFC) MEMBERSHIP POLICIES

 

Members shall be classified as follows:

1. Primary Members 

A Member who pays an enrollment fee and full monthly dues (as determined by the membership level at which he/she joins) shall be classified as a “Primary Member” and have full use of the AHMFC facilities.

   2.  Secondary Members 

A spouse or partner of a Primary Member residing within the same household who pays the designated monthly dues shall be classified as a “Secondary Member” in conjunction with a Primary Member.

   3.  Family Members

“Family Members” are defined as a child of the Primary Member (or other family members for which the Primary Member is legal guardian) residing within the same household as the Primary Member (who pays the designated monthly dues).

 

AHMFC reserves the right to establish other classifications of Memberships as it considers appropriate.

AHMFC Memberships are non-transferable.

 

 

Children at the Fitness Center

• Children ages 16 – 26 years have full use of the AHMFC facilities and eligible programs, without parent supervision.

• Children ages 13 - 15 must be accompanied by a legal guardian at all times and within arm’s reach.

• Those 12 years of age and under are unable to utilize the facility, unless otherwise specified.

• Children ages 6 weeks – 12 years will have use of the pool area during designated times and for specific programs only. They are not permitted to use any other areas of the facility.

  • Unless attending a paid swim lesson. No children under the age of 13 should be on pool deck, hallways, etc. unless they are in the immediate “arm’s length” supervision of an adult.

  • Children under 13 years are not permitted on the adult fitness floor at any time. Children must use their appropriate gender locker room. Children under the age of four may use either locker room while accompanied by an adult.

 

 

Accessing the Facility

Members must scan their key cards at the front desk when accessing the facility each time.

 

Access is subject to be denied if the account is past due.

 

AHMFC Personnel have the right to question any ‘member’ accessing the facility who doesn’t appear to meet the description/photo of the scanned key card. The request for identification will be based on the discretion of the Employee. All Members are required to have a photo on file.

 

 

Changes in Account Information

Member shall be responsible for providing written notice of any changes of name, address, phone number, email address, partnership status (for couple and family Memberships, or billing information.

 

All communications from the club shall be presumed to have been received by the Member. The Fitness Center is not responsible for any missed communications, this includes not being responsible for any missed communications that may have resulted in the unknowing of Membership dues being turned on after returning from a Freeze.

 

Missed communication is not subject to an eligible refund of Membership dues. All Membership dues are final unless it was an error by the center.

 

Changes in Membership Type

Additions of Secondary or Family Members to your Primary Membership will pay any applicable difference in initiation fees and prorated dues, every time a Member adds someone to the Membership. Reductions in 12-month Memberships, during or after the completion of the commitment period, can be made at any time with no charge and are effective at the end of the month during which written notification is received by AHMFC.

 

Any changes made to a Membership (adding or removing Secondary/Family Members) must be given by written notice and are effective at the end of the month in which written notice is received by the AHMFC. The Primary Member is the only party who can make changes to the account.

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Members are required to provide the AHMFC with accurate billing information and authorization for billing.

 

Payment of Membership Dues and Access to Services

An active Medical Fitness Membership in good standing provides access to its services/facility. 

 

However, AHMFC reserves the right to, in its sole discretion, change the terms on which Members are permitted to access the facility as part of the Membership, including by imposing fees or by limiting or denying your access to the facility and its services if your Membership is past due, on Freeze or you have any other outstanding unpaid balances on your account.

 

We reserve the right to take any lawful action in response to any past-due Service or Membership Fees or other charges, including: (1) charging the primary payment method on file or any other payment methods we may have on file for your Account; (2) canceling or otherwise suspending your access to the facility and its services until all past-due amounts and any accrued fees are paid.

 

Dues Adjustment

It is our intent to keep the monthly dues as low as possible. Due to increases in costs of goods and services, the monthly dues may be adjusted by Management on a periodic basis. Members will be given thirty-day (30) written advance notice of any dues increase. Memberships that are on a yearly agreement may be adjusted within the term of the agreement.

 

Membership Freeze

Our Members are able to take a leave of absence due to medical necessities, temporary work relocations, and /or extended vacations (greater than 30 days).  Any Member in good standing may convert the entire Membership (all Members in the Membership group) to Freeze status. A Member may Freeze their Membership for a maximum of six consecutive months, one time, per calendar year.

 

Memberships may be Frozen provided the following conditions are met:

• The Membership account is paid up to date

• The Membership hasn’t previously been Frozen in the past 12 months.

• A Freeze Request Form is completed and signed by the Primary or Secondary Member prior to approval.

 

Request for the Freeze must be received by the 20th of the month prior to the requested first month of Freeze. Dues will not be charged on the 1st of the month for the first month of Freeze nor for the subsequent months up to the end of the approved Freeze period.  During this Freeze period, access to the Facility is not permitted.

 

Membership Freeze fees will be set by the AHMFC Management and must be paid in advance at the time of request. Upon the end of the Freeze period of the Membership, normal monthly billing will continue at the rate in which you had prior to Freezing your Membership.

 

Membership Freeze fees may be waived based on these conditions:   Serious illness or injury incapacitates the primary or associate members to such an extent it is impossible to make use of AHMFC facilities. Physician documentation must be provided.

 

During this Freeze period, access to the Facility is not permitted.

 

Cancelation

Initiation fees for any new Membership, canceled within 3 days from the original contract date, will be refunded to the Member.

 

Cancelations for Memberships, for which the 12-month commitment has been fulfilled, must be provided in writing by the 20th of the month and are effective at the end of the month in which written notice is received by the AHMFC.

 

Memberships that are currently within the 12-month commitment period may not be canceled until the commitment period has been fulfilled.  

Members may cancel before their 12-month commitment has completed only for the following reasons:

• Member is moving more than 25 miles away from the AHMFC facility. Written proof of relocation must be provided, such as the official U.S. Postal Service change of address form.

• Medical:  This must be documented by a medical physician stating that the Member cannot participate in any activities for more than six months. Cancelation will only become effective after all outstanding charges on the Membership account are paid in full.

 

If you do not have a medical reason or documentation that you have moved away, you may choose to end your 12-month commitment by paying 50% of your remaining dues.

 

Payment of Services & Appointment Cancelation Policy

To cancel an appointment call us at 518-523-8521.

 

A cancelation is considered late when an appointment is canceled less than 24 hours before the appointment time. A no-show is when an appointment is missed without informing the Front Desk Staff or the Fitness Coach. In either case, a missed appointment fee in the amount of $25 will be applied. For new clients, first appointments resulting in a no-show or late cancellation will result in a full charge for the appointment.

 

All Members who utilize any additional services are required to keep an active credit card on file. If a coaching session is completed, that was not otherwise paid for, your card on file will be charged automatically. If the card on file is declined, a $20 late fee will be applied to your account.

 

Additionally, AHMFC reserves the right to cancel all future scheduled appointments if payment isn’t made at the time of completed service and prohibits you from accessing the facility if there are any outstanding past due/overdue amounts.

 

 

Refund Policy

AHMFC reserves the right to issue refunds, or not, on a case-by-case basis. In general, all Membership dues and payment of services are final within the terms of the signed agreement and are not subject to refund after billing has been processed.

 

 

 

HOUSE RULES

All Guests and Members of the facility are expected to follow these rules.

 

1. Check-In     All Members, Guests, and Family Members must check in at the front desk and present their Membership card prior to using the Facility.

 

2. Card Replacement     A processing fee may be charged for the replacement of lost Membership cards.

 

3. Tobacco     Use of tobacco products is not permitted on any Adirondack Health campus or within any Adirondack Health facility.

 

4. Proper Attire     All members will be expected to wear appropriate attire when using AHMFC facilities. Shoes, shirts and appropriate length shorts are required at all times in all areas outside of locker rooms and pool areas. (sports bras are not considered a shirt, and shorts that resemble underwear aren’t allowed).

 

Only non-marking, light soled athletic shoes that will not mark on exercise floors are permitted in these areas. Shoes are required in the gym. Open toed or aquatic shoes are not permitted outside the pool and locker room area.  

 

Outdoor shoes and boots must be left in the designated areas to maintain a clean and dry environment within the fitness center and locker rooms.  (Any shoes or boots which have walked through the parking lot are considered outdoor shoes.)

 

5. Member Conduct     All Members are required to conduct themselves in a manner that is not offensive or harassing to the Membership or Staff of AHMFC. Delivery of instruction, including but not limited to, personal training and group classes, by anyone that is not an AHMFC Employee is not allowed. Promotion of business or services without express written permission by AHMFC within the facility is not allowed. Management reserves the right to expel any Member. Any inappropriate behavior by a Member in the Facility will result in suspension or expulsion from AHMFC.

 

6. Image     Upon signing your agreement with AHMFC you agreed to the following:   “Adirondack Health’s Medical Fitness Center has the right to take photographic or moving picture records (“Images”) of me at Adirondack Health’s Medical Fitness Center or during Adirondack Health’s Medical Fitness Center sponsored events or programs and agree that Adirondack Health’s Medical Fitness Center may use such Images for promotional and/or commercial purposes, as well as approve such use by third parties with whom Adirondack Health’s Medical Fitness Center may engage in joint marketing, without remuneration to me. I hereby assign Adirondack Health’s Medical Fitness Center all rights, titles, and interests I may have in or to any and all media in which such images and my name or likeness might be used by Adirondack Health’s Medical Fitness Center. “

 

7. Cell Phone Use    The use of any device, including a mobile phone or tablet, for photography, and/or videotaping is not allowed unless prior written authorization is obtained from the Management of Adirondack Health’s Medical Fitness Center.

 

Cell phones are strictly prohibited in locker room areas. This includes but is not limited to, photos, video, text, and calls.

 

8. Lockers Rooms     Personal belongings are not to be left in lockers beyond the time a Member is using AHMFC (unless a locker has been rented). AHMFC is not responsible for Members’ personal belongings. Members are urged to avoid bringing valuables onto fitness center premises. Management, its Affiliates, Agents, or Employees, shall not be liable for loss, theft, or damage to personal property of Members or Guests.

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Cellphones, photos, recordings of any kind, cameras, and devices are strictly prohibited in the locker rooms. The use of any form of recording in the locker room will result in suspension or loss of Membership.

 

9. Lost and Found     Items left at the AHMFC will be turned into lost and found. These items can be claimed at the front desk. Any item not claimed within a two-week period will be turned over to a local charity.

 

10. Guest Policy    

• Members 18-years and older may bring Guests to the AHMFC.

 

• The front desk Personnel have the right to decline entry to anyone with a complimentary Guest Pass if it appears to be unauthorized.

 

• Guests in excess of four must be pre-approved by the Director.

 

• All Guests must register and sign the guest waiver.

• Guests under the age of 18 years must have a waiver signed by their legal guardian. 

• Guests under the age of 16 years must have a waiver signed by their legal guardian and be accompanied by an adult Member.   

 

• In addition, all Guests will be asked to pay the appropriate guest fee.

 

 

POOL RULES

To ensure the safety of all our patrons, it is required that every person that uses the pool abide by the following rules.

 

You will find those rules on the Pool tab, follow this link.

 

 

 

Rules and Regulations may be changed at Management’s discretion.

 

Members agree to abide by all Membership rules and regulations of the AHMFC which may be posted at the AHMFC, issued orally, or published at Management’s sole discretion. 

 

AHMFC rules will be strictly enforced. Thank you in advance for your cooperation.

 

 

Expulsion

Management reserves the right to expel any Member. If such expulsion is for violation of any Policy, Rule, or Procedure or for any other conduct deemed detrimental to the general welfare of AHMFC and/or its Members, the expelled Member’s enrollment fee shall be forfeited.